Privacy Policy

Last Updated: October 2026

1. Introduction

At SkipTheTicket.com, we respect your privacy and are committed to protecting personal information. This Privacy Policy outlines our practices regarding data collection, usage, and disclosure for users of our website, dispatch services, and transportation solutions in British Columbia.

2. Information We Collect

When you book an airport transfer, request a designated driver, or interact with our estimator, we collect:

  • Contact Details: Name, phone number, and email address for booking confirmations and SMS dispatch updates.
  • Trip Logistics: Pickup address, drop-off destination, flight numbers (for flight tracking), and pickup date/time.
  • Designated Driver Vehicle Info: Make, model, and transmission type of client vehicles to ensure appropriate driver assignment.
  • Payment Information: Processed securely via encrypted third-party payment gateways; we never store full credit card numbers on our servers.

3. How We Use Your Information

We use your data strictly to execute transportation services, coordinate driver dispatch, notify you of flight arrivals, process payments, and provide customer support.

4. Compliance with Canadian Privacy Laws (PIPEDA)

We comply fully with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA). We do not sell, rent, or lease customer data to third parties.

5. Related Policies & Navigation

For more details on booking conditions, please review our Terms of Service. If you have any privacy questions, contact us directly at dispatch@skiptheticket.com or call 604-715-7190.

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